SectorsWe work across a range of sectors, but with specific experience in the primary sector, mainly dairy and pastoral, telecommunications, utilities and co-operative organisations.
The core challenges in primary industry, particularly the pastoral sector,
are productivity and innovation. Success in these endeavors is vital to
the ongoing competitiveness of New Zealand agriculture and its supporting
industries. Emerging challenges include sustainability in the face of
increasing environmental concerns, and global trade developments that
threaten to sideline New Zealand producers from having equitable access
to valuable markets.
The business of sport demands a balance between the interests of participants
in the broader game, the desire to win at an elite level, and the need
for commercial sustainability. This challenge is invariably brought into
focus when sports organisations are contemplating changes to their season,
or introducing a new competition format.
Whether you are evaluating investments, or lobbying regulatory bodies, we have the knowledge and the deep problem-solving ability to identify and resolve the relevant issues.
We have also developed processes, operational plans and service level agreements for utility companies, and can assist in organisational design and other specific operational areas.
We have experience in developing consumer and business strategies for players in the telecommunications industry, focusing on what drives value for customers and how companies can lead the market. This experience also includes deep ‘systems’ modeling of the competitive market dynamics, leveraging models of customer value over time to create insightful scenarios and understand market responses to product innovations and price competition.
In addition, we have worked with call centres and corporate sales teams, in the "engine room" of telecommunication businesses, creating processes and incentive structures, as well as designing market research and driving service delivery improvement.
We have considerable experience advising the executives and boards of co-operative organisations in agri-business, the retail sector and also services companies, on matters of strategy and business planning. We understand the unique challenges that face cooperatives, particularly in managing the competing interests of transacting shareholders.
Our broad experience with cooperatives provides the necessary perspective for insightful diagnosis and problem solving.
Dr James Morrison maintains networks across different co-operative organisations, and is a regular presenter at NZ Cooperatives Association seminars.